Why Online Patient Reviews Matter [Infographic]

Nathan Miloszewski

Nathan Miloszewski

Content Marketing Specialist at InboundMD
Nathan Miloszewski is the Content Marketing Specialist at InboundMD, a digital marketing service for healthcare practices that allows them to acquire patients, protect the practice’s professional reputation and engage patients with social content campaigns without having to be a marketing expert.
Nathan Miloszewski
@nottjmiller Nice crowd control @HeliumComedyBUF tonite. Once saw a lady thrown out at the Buffalo Philharmonic - i… https://t.co/SgImYQhXRD - 3 years ago
Nathan Miloszewski
Nathan Miloszewski

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In today’s digital world, the health of your medical practice relies on your online reputation. Like it or not, those seemingly harmless characters that patients type onto a screen can be quite damaging to your business.

The good news is that negative reviews are only bad if you let them become harmful. It’s worth noting that the infographic below does point out that “One single negative review can cost you 30 customers.”

The best way to counter that is with a wealth of positive reviews. Your practice will stay ahead of the competition if you can get in the good habit of proactively soliciting reviews from your patients in a friendly, convenient manner that works for them.

Negative reviews are necessarily bad. Some people can’t be pleased no matter what you try to do for them. Consumers are also suspicious of anything that only gets glowing reviews — but that issue of trust is a philosophical debate for another time.

Read on for the full list of 10 facts about how patients use and view online reviews, and think about how to implement a review strategy to convert these online window shoppers into real, live patients in your office.

 

Infographic: 10 Heart Stopping Facts About Your Healthcare Practice’s Online Reputation

10 Heart Stopping Facts About Your Healthcare Practice’s Online Reputation (INFOGRAPHIC)

Infographic Courtesy of: InboundMD

 

About the Author

Nathan Miloszewski is the Content Marketing Specialist at InboundMD, a digital marketing service for healthcare practices that allows them to acquire patients, protect the practice’s professional reputation and engage patients with social content campaigns without having to be a marketing expert. Nathan and the team at InboundMD have helped independent health practices, hospitals and pharmaceutical companies across the US increase new patients, bolster their reputation and establish themselves as leaders in their field using modern marketing methods. Follow him on Twitter @nate_m_ski and @inboundmd.

Nathan Miloszewski

Nathan Miloszewski

Content Marketing Specialist at InboundMD
Nathan Miloszewski is the Content Marketing Specialist at InboundMD, a digital marketing service for healthcare practices that allows them to acquire patients, protect the practice’s professional reputation and engage patients with social content campaigns without having to be a marketing expert.
Nathan Miloszewski
@nottjmiller Nice crowd control @HeliumComedyBUF tonite. Once saw a lady thrown out at the Buffalo Philharmonic - i… https://t.co/SgImYQhXRD - 3 years ago
Nathan Miloszewski
Nathan Miloszewski

Latest posts by Nathan Miloszewski (see all)

Nathan Miloszewski

Nathan Miloszewski

Nathan Miloszewski is the Content Marketing Specialist at InboundMD, a digital marketing service for healthcare practices that allows them to acquire patients, protect the practice’s professional reputation and engage patients with social content campaigns without having to be a marketing expert.

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